BOTMATES / PLAYER INFORMATION
BOTMATES Privacy Policy
Last updated: 15 October 2026
Mighty Bloop Company Limited · Thailand
[email protected]
01 About this policy
BOTMATES is provided by Mighty Bloop Company Limited, Thailand. This policy covers the Android game, its optional online features and support. Contact [email protected] for privacy questions, access, correction or deletion requests. The game is intended for players aged 13 and above. We do not ask for a date of birth.
02 Device saves and optional backup
Progress and preferences are saved on your device. If you use Cloud Backup, a progress copy is stored through Google Play Games Saved Games for the selected Play Games profile. This is not cross-platform backup. Progress backup is separate from coin balances and purchase entitlements on our server. Core local puzzles do not require a server account.
03 Account-linked features
We use Google Play Games authentication when you choose account-linked features. We process a Play Games player identifier and derive a BOTMATES account identifier to separate player records. Authentication codes are exchanged securely to verify the player. We do not ask for your Google password and this integration does not request your email address or profile scope.
04 Coins, purchases and recovery
Our Google Cloud backend processes coin balances, entitlements, eligible puzzle-completion evidence, purchase identifiers and tokens, product status and refund/cancellation information. These records help grant and restore purchases, prevent duplicate rewards and withdraw refunded rights. Google Play processes payment details; we do not receive your full payment-card number. Signed offline entitlements can last up to seven days, so a refund may not take effect offline until a successful check or expiry. Coins cannot be spent offline.
05 Advertising and technical data
BOTMATES uses Google Mobile Ads (AdMob). Advertising SDKs may process IP-derived approximate location, app/ad interactions, device or account identifiers and diagnostics for advertising, measurement and fraud prevention. We request non-personalized, restricted advertising for all players and do not collect birthdates to personalize ads. Removing advertising-ID permissions does not mean no identifiers or technical information are processed. Firebase App Check and Play Integrity help check app/device authenticity. Network providers process connection and security logs. This build does not include Firebase Analytics, Firebase Authentication or Crashlytics.
06 Choices and recipients
Optional online features need an internet connection. Settings offers Ad Privacy Choices when required by Google’s consent system. Google/device settings provide additional controls. Providers include Google Play/Play Games, Google Mobile Ads, Firebase App Check/Play Integrity and Google Cloud. Gmail handles support correspondence and Cloudflare hosts this website. Data may be processed outside Thailand. We do not sell support correspondence. Advertising data is processed under Google’s terms and privacy policy.
07 Security
App-to-backend communication uses HTTPS. Account-linked requests require player verification and direct client database access is denied. Access is limited to operational needs. No system can guarantee absolute security. Please do not email passwords, login codes, authentication tokens or payment-card details.
08 Retention and deletion requests
We retain account-linked game records while needed to provide the service. You can request deletion of your BOTMATES account and associated data using our deletion request page without installing the game, or through Settings → Privacy & Data in the game. We verify ownership, explain the consequences and seek confirmation before irreversible deletion. We aim to complete requests within 30 days after verifying ownership. Necessary purchase/refund evidence and records preventing deleted data from being recreated are restricted and reviewed within 180 days after deletion. We delete them when no longer necessary. If a fraud-prevention, dispute or legal reason requires longer retention, we document and explain the reason and the next review date. This is a human review process, not an automatic expiry timer. Signing out, changing accounts or uninstalling does not by itself delete server data. Google-controlled purchase records and Play Games data have separate controls.
09 Returning after account deletion
While a deletion-protection record remains, the same Play Games identity cannot reconnect to our account-linked online services. We explain this before confirming deletion. Contact support if you wish to return; we review the remaining restrictions and available options. Deleting an account does not automatically restore coins, purchases or progress when returning. Local puzzles remain separate from online account services.
10 Changes and contact
We update this policy when the game or our practices change. Contact [email protected] with the subject “BOTMATES privacy request”. This page does not replace Google’s privacy information or your applicable privacy rights.